Financial Aid

Enrollment Services/Financial Aid Virtual Office:

Phone: (423) 697-4402
Fax: (423) 697-3126

Office Hours

8:00 – 5:30 Monday – Thursday
8:00 – 4:30 Friday

Financial Aid Handbook


COVID-19 Update: to prevent the spread of the virus within our campus community, Financial Aid staff are not currently working on campus to assist students and families face to face. You may still contact us by email at or by phone at (423) 902-2578 with questions, for financial advising, or for instructions on how to complete financial aid requirements. Remember to continue and check your TigerWeb, Self-Service Banner, and Tigermail accounts for more information.

Please see our April 20th email here. It contains the latest information about the HOPE scholarship, TN Promise scholarship, and TN Reconnect grant for the summer 2020 semester. More information will be made available, as it is received, for the fall 2020 semester.

Remember, if you are receiving the TN Reconnect Grant, you must complete a renewal application each year at, along with completing the FAFSA and meeting other eligibility requirements. You can complete the TN Reconnect application at any time, but the FAFSA deadlines are September 1st for the fall semester, and February 1st for the spring and summer semesters.