General Information About Disbursement & Deletion

• Attendance: Students are not eligible for financial aid for classes they are not attending. If you are a TN Promise student and you only attend 9 credit hours, then you are likely ineligible for any TN Promise.
• 1^st and 2^nd Sessions: Most financial aid for the full semester will be disbursed in the 1^st Session, including financial aid for the 2^nd Session. Students who withdraw or never attend their 2^nd Session classes will be charged for the financial aid they received for those classes.
• Financial Aid Requirements: Students who do not have all documents, requirements, and appeals submitted at least 30 days before the first payment and deletion date of each semester are expected to pay their tuition and fees or set up a payment plan.
• Reimbursement of Out-of-Pocket Payments: Financial aid will be disbursed and reimbursed to eligible students once all eligibility requirements are submitted and processed.
• Financial Aid Repayment: Students who receive financial aid payments and withdraw or stop attending might be required to repay all or a portion of their financial aid. Students cannot keep financial aid that is not earned through attendance and engagement in their classes.
• Check Your TigerWeb & Email: Be sure to periodically check your TigerWeb account and your Chattanooga State email for important updates concerning your financial aid.

Loans

• There is a 30 day delay for all first-time Loan borrowers.
• TCAT Loan borrowers can receive their 2^nd disbursement at the midpoint.

Satisfactory Academic Progress (SAP)

• Satisfactory Academic Progress (SAP) is calculated at the end of each term. Students might forfeit eligibility at the end of a semester and immediately lose eligibility for the next semester. Students are responsible for successfully passing their classes and graduating with Department of Education guidelines.
• Students who forfeit financial aid at the end of a semester and wait to appeal until after that semester are not guaranteed to have their SAP appeal reviewed before the next semester begins.
• Students who do not meet SAP requirements and do not submit SAP appeals in a timely manner are expected to set up payment plans or pay out-of-pocket if they continue enrollment.
• TN Promise and TN Reconnect can be awarded and disbursed to students who fail SAP requirements.

Contact Information:
Email: finaid@chattanoogastate.edu
Phone: 423-697-4402
Fax: 423-697-3126

Location:
Student Center – Enrollment Services Center