Computer Support Technician

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Students learn the basic skills in computer operations needed for employment as entry-level computer support specialists in positions such as PC hardware technicians, or a computer technology specialists.

First semester coursework covers computer concepts, word processing, spreadsheets, multi-media presentations, and the fundamentals of system set-up, hardware assembly, and maintenance. The second semester covers the operating systems, trouble shooting, basic networking and ............ The final semester introduces the student to the basics of network installation, configuration, administration, and maintenance. The program's ultimate goal is to prepare students to sit for industry certifications such as the A+ Hardware and Software exam and the Network+ exam. Full-time day and night classes are available on the main campus.

Employment Stats

  • Program Length 1 year (Diploma)
  • Job Placement 85%
  • Average Earnings $36,620 / yr
  • Cost $3705
Gainful Employment Details

About Program

The CST program is for students interested in pursuing a career as an entry-level computer repair technician. The mission of the program is to provide the technical instruction and skill development necessary for the student to become gainfully employed in the computer support technology field. The program is designed to give students the technical training to operate, build, install, troubleshoot, repair, network, and service computer systems found in the current workplace. Students will experience realistic “hands-on” application of the software, hardware, and operations of computers used in business and industry today.

The program curriculum begins with an introduction to computer concepts and applications which include word processing, spreadsheets, presentations, and e-mail. Instruction continues with training for computer hardware and software service and repair in preparation for the Comptia A+ Certification.  The last semester is an introduction to Networking and will focus on preparing for the Comptia Network+ certification.

Job Expectations

  • Responsible for installing, maintaining, and repairing personal computer equipment, including hardware, software, operating systems and networking
  • Ability to diagnose and troubleshoot all computer related problems
  • Called upon to fix computers in a variety of settings including house calls and working in a computer lab or shop
  • Ensure customer satisfaction by advising customers on preventative maintenance and configurations which may impact product performance
  • Use effective, positive interpersonal communication skills

Expected Earnings

According to the U.S. Bureau of Labor Statistics in the 2012-11 Occupational Outlook Handbook, the median hourly wages of computer repairer technician were $18.18. The middle 50 percent earned between $14.17 and $23.20.

Course Schedule

Students may enroll during the fall, spring or summer term provided space is available.$ Students who are eligible to enroll will be given an opportunity to register for one of the open seats during the enrollment period for each term.

  • Full-time classes
  • Day classes Only
  • Enrollment is limited to 44 students in each class
Full-Time Program Schedule for (semester) (Hours)
Semester Day Class Evening Class Days
Fall (450 hours) 7:45am – 2:30pm 4:00pm - 10:45pm Monday - Friday
Spring (450 hours) 7:45am – 2:30pm 4:00pm - 10:45pm Monday - Friday
Summer (390 hours) 7:45am – 2:45pm 4:00pm - 11:00pm Monday - Friday


Quantity Description
1 Small Computer Repair Tool Kit (available in bookstore)
1 Anti-Static Wrist Strap (available in bookstore)


3 semesters – 1,290 clock hours - *Tuition will increase every fall semester
*Fall 450 hours $1,293.00
Spring 450 hours $1,293.00
Summer 390 hours $1,293.00
Tools (estimate) $50.00
Books (estimate) $944.00

Special Fees Charged in Addition to Maintenance and Tuition

  • Credit by Examination Fee - The regular course fee is charged for each special examination and must be paid prior to taking the examination. Non-refundable. (See Academic Regulations.)
  • Credit for Life Experience Fees - Assessment Fee for Experiential Learning $45.00.  Experiential Learning Credit $15.00 per credit hour in excess of 3.0 credit hours. $90.00 maximum.
  • GED Testing Fee - $65.00.
  • Placement Test Fees - ACT - $45.00. (Refer to Admissions Policy.)
  • Under extenuating circumstances, the Vice President for Academic Affairs, at his/her discretion, may grant an exception to these fees.


Textbooks for this program cost approximately $700.00

  • Building a Foundation with Office 2013: The Basics with eLab ISBN: 1-59136-562-72.
  • A+ Guide to Managing and Maintaining Your PC 8th Ed, Andrews, (Bundle: ebook w/access code) ISBN: 1-133-13508-1
  •  TestOut Labsim Software for A+ (Testout,com)
  • Mike Meyers’ CompTIA Network+ Guide to Managing and Troubleshooting Networks, 3rd Edition (Exam N10-005) ISBN: 0071789111
  •  Mike Meyers' CompTIA Network+ Guide to Managing and Troubleshooting Networks Lab Manual, 3rd Edition (Exam N10-005) ISBN: 0071788832
  •  TestOut Labsim Software for Net+ (



First Semester

Module 1: Introduction to Computers and Microsoft Office Applications

Module 2: Introduction to A+ Essentials-901

Second Semester

Module 3: A+ .....................-901 (continued)

Module 4: A+ Software-902

Third Semester

Module 5: Network+N 10-007

Career Opportunities

Computer Hardware Technician
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