FWS
Position Description
Position Summary
- FWS
• Assist in the daily operation of the ISLO (Institutional Student Learning Outcomes) Game and related student engagement activities.
• Support students with understanding and participating in the ISLO Game and navigating their ePortfolios (training will be provided).
• Organize, set up, and maintain CTL resources, materials, and supplies.
• Assist with promotional events and outreach for ISLO-related activities.
• Track student participation data and provide basic feedback to the supervisor.
• Maintain a clean and organized workspace in the CTL area.
Required Qualifications• Possess a positive, friendly, and professional attitude.
• Be reliable, punctual, and respectful in a team environment.
• Willingness to learn new skills and follow the supervisor's instructions.
• Must be enrolled as a student during the time of employment.
Work Experience• Previous customer service experience preferred (retail, hospitality, or office environment).
• Experience working in a team-based setting.
Preferred Qualifications• Familiarity with common computer applications such as MS Word, Excel, PowerPoint, and eLearn (or other LMS platforms).
• Experience with student support tools.
• Comfort with public speaking.
Physical Requirements/Working Conditions• Ability to move and arrange light equipment, display boards, or materials as needed (up to 25 lbs).
• Must be able to work in a shared office environment and interact respectfully with a diverse population.
• Must not have any conditions (e.g., uncontrolled asthma) that could interfere with duties in indoor public settings.
Knowledge, Skills, Abilities, and Work Characteristics• Strong work ethic and personal accountability.
• Excellent verbal and interpersonal communication skills.
• Ability to work independently and collaboratively with minimal supervision.
• Friendly demeanor and willingness to support peers in their learning journey.