FWS
Position Description
Position Summary
- FWS
Answer phone for general advising and campus questions
Refer students to other resources on campus
Operate computer and copy machine
Assist students with class registration, navigating Tiger Web and submitting appropriate student forms
Assist students with check-in process for advising appointments and walk-in advising
Notify Academic Advisors with student check-in
Other duties as assigned
Required QualificationsMust be computer literate (Microsoft Office)
Demonstrate a positive, friendly and welcoming attitude
Works well with others and contributes to a team environment
Work ExperiencePrevious work experience dealing with customer service
Preferred QualificationsExperienced in a customer service role requiring multi-tasking
Display a professional demeanor even in challenging situations
Physical Requirements/Working ConditionsMust be able to sit at a desk for long periods of time
Must be able to occasionally lift 5-15 pounds
Knowledge, Skills, Abilities, and Work CharacteristicsWilling to work and contribute to the office environment
Must have very good communication skills
Must be friendly, kind, welcoming and enthusiastic
Must be dependable and reliable
Seek answers and solutions to inquiries
Eager to work and learn