Chattanooga State Community College

Position Description

• IWS

Give presentations/information before the tours.
• Be knowledgeable of the campus for visits.
Be knowledgeable of the campus for campus visits.
• Engage with prospects before, during, and at the conclusion of tour.
Engage with prospects before, during, and at the conclusion of the tour.
• Bring creative ideas for the campus visit program.
Bring creative ideas for the campus visit program.
• Do follow-ups with the guest to include, phone calls, mail Thank you letters.
Do follow-ups with the guest to include, phone calls, mail Thank you letters.
• Provide campus tours
Provide campus tours
• Answer the office phone in absence of secretary.
Answer the office phone in the absence of the secretary.

Must be a currently enrolled student in good academic standing.Cumulative GPA of 2.5 or higher. Strong verbal communication and interpersonal skills.Comfortable speaking to large groups and individuals.Ability to work well in a team-oriented environment.Ability to represent the college positively and professionally at all times.Punctual, dependable, and responsible.Friendly, approachable, and respectful. Represents the institution with integrity, maturity, and discretion.Adheres to college policies and dress code standards.Basic computer skills; ability to use email, scheduling tools

• Active involvement in campus activities, clubs, or organizations is preferred.
• Demonstrated leadership or customer service experience is a plus.

Bi-lingual- Spanish Speaking welcomed but not required.

Must be willing and able to conduct tours in varying weather conditions (e.g., heat, cold, rain), with appropriate attire.Requires clear speech and active listening skills.May occasionally be required to lift or carry materials such as welcome packets, signage, or event supplies (typically
under 25 pounds).Must be available to work flexible hours, including some mornings, evenings, and occasional weekends during special
events such as Preview Days, Orientation, or Open House programs.Work is typically performed in both indoor office settings and outdoor campus environments with frequent interaction with
the public.

Able to speak clearly, confidently, and enthusiastically.
• Friendly, approachable, and respectful.
• Committed to creating a welcoming and positive visitor experience.
• Responsive & helpful.
• Reliable and consistent in attendance performance of duties.
• Able to manage time effectively and meet scheduling expectations.