Testing Center

Supervisor
Cheryl Byrd
Position Description
Testing Technician
Department Contact
423.697.2661
Positions
1
Status
Closed
Position Summary

FWS

Typical Duties and Responsibilities

• Proctor online exams • Maintain security & accountability of all exams and monitoring video surveillance

• Check-in students and distribute keys for lockers.

• Able to communicate clearly to examinees guidelines & instructions for exams.

• Provides general information regarding testing schedule & procedures for all exams. This would include answering phones & walk-in students.

• Sanitize computer stations and prepare for testing sessions.

• Perform other job-related duties as assigned.

Required Qualifications

• Proctor online exams

• Maintain security & accountability of all exams and monitoring video surveillance

• Check-in students and distribute keys for lockers.

• Able to communicate clearly to examinees guidelines & instructions for exams.

• Provides general information regarding testing schedule & procedures for all exams. This would include answering phones & walk-in students.

• Sanitize computer stations and prepare for testing sessions.

• Perform other job-related duties as assigned. 

Preferred Qualifications

• Problem-solving skills

• Ability to troubleshoot minor computer technology issues

• Performing office duties in a busy environment

• Knowledge of common computer applications such as MS Word, Excel, eLearn (Brightspace) & LanSchool.  

Physical Requirements/Working Conditions

• Must be comfortable with sitting, standing and walking repeatedly during work hours.

• Must be able to monitor students carefully on video surveillance and utilize a computer screen for registration. 

Knowledge, Skills, Abilities and Work Characteristics

• Strong work ethic and personal accountability.

• Ability to work independently with limited supervision.

• Maintain good communication skills with co-workers and students. Must be a team player.

• Must be dependable and reliable.

• Maintain strict confidentiality guidelines regarding exam content & passwords

Work Experience

• Customer Service

• Experience with office clerical duties