FWS

Answer phone for general advising and campus questions

Refer students to other resources on campus

Operate computer and copy machine

Assist students with class registration, navigating Tiger Web and submitting appropriate student forms

Assist students with check-in process for advising appointments and walk-in advising

Notify Academic Advisors with student check-in

Other duties as assigned

Must be computer literate (Microsoft Office)

Demonstrate a positive, friendly and welcoming attitude

Works well with others and contributes to a team environment 

Experienced in a customer service role requiring multi-tasking

Display a professional demeanor even in challenging situations

Must be able to sit at a desk for long periods of time

Must be able to occasionally lift 5-15 pounds 

Willing to work and contribute to the office environment

Must have very good communication skills

Must be friendly, kind, welcoming and enthusiastic

Must be dependable and reliable

Seek answers and solutions to inquiries

Eager to work and learn 

Previous work experience dealing with customer service