Debit Card Opt Requirements

Your 2015 Financial Aid Refund – New Requirement.

Dear Financial Aid Student

The Department of Education requires Chattanooga State to provide students with a choice to:
OPT IN to receive their financial aid refund via the Chattanooga State Prepaid Debit Card
OR
OPT OUT to receive their financial aid refund via check mailed from Chattanooga State to your mailing address on your student account.

Current Financial Aid Students

The Chattanooga Prepaid Debit Card is not new for current financial aid students. Current financial aid students who are, at the present time, receiving their financial aid refunds on the Chattanooga State Prepaid Debit Card, must log into their Tigerweb and complete the Opt In/Opt Out requirement (see attached instructions), in order to, continue to receive financial aid refunds via the Chattanooga State Prepaid Debit Card.

New Financial Aid Students

The Chattanooga State Prepaid Debit Card is the fastest way to receive your financial aid refund. Once the funds are loaded to your debit card, the funds are available immediately. You must log into your Tigerweb Account and complete the Opt In/Opt Out requirement (see attached instructions), in order to, receive your funds via the Chattanooga State Prepaid Debit Card. Of course, you may choose to Opt Out to receive a check, which will be mailed to your mailing address on your student account.

All financial aid students, both New and Current

You must log into their Tigerweb Account and choose to Opt In to receive your financial aid refund via the Chattanooga State Prepaid Debit Card or Opt Out to receive your financial aid refund via paper check mailed from Chattanooga State to your mailing address on your student account.

Instructions for Debit Card Opt-In/Opt-Out Requirements

  1. Log into your Tigerweb Account.
  2. Look for the Tigerweb Self Service box on your Tigerweb homepage and click “Click Here to Enter”.
  3. Click “Student”, “Student Account”, “Financial Aid Refund via Prepaid Debit Card (Opt In/Opt Out Requirement).
  4. Select the Term you are registered in from the drop down menu and click “Submit”.
  5. Read the information on the Refund Method Authorization form.  Make your selection.  All financial aid students must make this required selection each academic year per the Department of Education.
  6. Receive your Refund Method Confirmation.

If you have questions regarding the Chattanooga State Prepaid Debit Card Opt In / Opt Out requirement, please contact the Bursar’s Office at 423-697-4732.