ARC Help Guide

Help guides

Check our Frequently Asked Questions page.

Help

• If you need assistance with a specific course, contact your instructor.
• On-line eLearn Survival Guide

ARC Contact

  • Email: cde@chattanoogastate.edu
  • Phone: (423) 697-2592 or toll-free 1-800-207-8202
  • Address: Chattanooga State's Academic Resources Center
    4501 Amnicola Highway
    Chattanooga, TN 37406-1097

Web Browsers

  • Download the latest browsers and learn how to use your browser's features
  • Internet Explorer Download, (discontinued for Mac), Chrome or Firefox Downloads.
  • How to Use Your Web Browser Features- Internet Explorer | Chrome | Firefox

Monitor Set-up Guides

Setting your monitor to the settings below will enhance your experience in using our site (note* depending on your brand of monitor the settings below may or may not be available)

Monitor Setup for PC Users

  1. Select the Start Menu On the Taskbar
  2. Select Settings Control Panels
  3. Open the Display control panel by double clicking
  4. In the display control panel choose the settings tab
  5. In the settings panel, set colors to True Color 32 bit (or Higher 16 bit)
  6. Set the screen area to 800x600 pixels or higher (1024x768 is recommended)

Monitor Setup For Mac Users, OS-X

  1. In the Apple Menu select System Preferences
  2. Open the Displays control panel and set the color to thousands or millions if available
  3. In the Resolutions list choose a monitor resolution of 800x600 or higher (1024x768 is recommended)

Taking a TN eCampus Class

Two Steps

  1. Go to:  gotoclass.tnecampus.org
  2. Login with your username and password which is different than your Chattanooga State login credentials.  Your username is the first initial of your first name and full last name plus the first four digits of your birth date (month and day).  Your password is your six digit birthdate: mmddyy Example: July 5, 1990=070590

For additional assistance contact the TN eCampus Help Desk:

If you need more help call a Chattanooga State TN eCampus campus contact: John Haworth, (423) 697-2692

Chattanooga State eLearn Log-in Instructions