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Position Detail

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Federal Work Study Student (IT User Support)

Department: IT User Support
Supervisor: Frankie Nicholson
Department Contact: 697-2669
Positions: 3
Status: Closed

Position Description


Position Summary
  • Federal Work Study Student (IT User Support)
Typical Duties and Responsibilties
  • Setup and deliver computers to faculty/staff.
  • Set up network printers.
  • Troubleshoot software issues.
  • Assist with inventory control.
  • Build computer labs (unbox and set up computers for imaging).
  • Assist lab technicians with image deployment.
  • Clean and maintain established computer labs.
  • Assist lab technicians with Help Desk work requests (great opportunity to learn troubleshooting skills).
  • Prepare surplus equipment.
Required Qualifications
  • Must be punctual and dependable.
  • Must be polite and behave professionally.
  • Must dress appropriately for a business setting.
Work Experience Preferred Qualifications
  • Previous experience is a plus but not a requirement.
  • All applicants must be willing to learn.
  • All applicants must be willing to be a team member.
Physical Requirements/Working Conditions
  • Must be able to lift 50 pounds (occasionally).
Knowledge, Skills, Abilities, and Work Characteristics
  • Positive Attitude
  • Friendly
  • Flexible
  • Willing to help others
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