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Computer Operations Technology

Students learn the basic skills in computer operations needed for employment as entry-level computer support specialists in positions such as PC hardware technicians, or a computer technology specialists.

First semester coursework covers computer concepts, keyboarding, word processing, spreadsheets, multi-media presentations, and an introduction to operating systems. The second semester covers the fundamentals of system set-up, hardware assembly, maintenance and troubleshooting. The final semester introduces the student to the basics of network installation, configuration, administration, and maintenance. The program's ultimate goal is to prepare students to sit for industry certifications such as the A+ Hardware and Software exam and the Network+ exam. Only full-time day classes are available on the main campus.

Program Length: 

1 year

Cost: 

4012

Job Placement %: 

78%

Average Earnings: 

$18.18/hr

About Program

The COT program is for students interested in pursuing a career as an entry-level computer repair technician. The mission of the program is to provide the technical instruction and skill development necessary for the student to become gainfully employed in the computer operations technology field. The program is designed to give students the technical training to operate, build, install, troubleshoot, repair, network, and service computer systems found in the current workplace. Students will experience realistic “hands-on” application of the software, hardware, and operations of computers used in business and industry today.

The program curriculum begins with an introduction to computer concepts and applications which include word processing, spreadsheets, presentations, desktop publishing, and e-mail programs. Instruction continues with training for computer hardware and software service and repair in preparation for the A+ Certification. The last semester will focus on Microsoft Certification for Windows 7.

Job Expectations

  • Responsible for installing, maintaining, and repairing personal computer equipment, including hardware, software, operating systems and networking
  • Ability to diagnose and troubleshoot all computer related problems
  • Called upon to fix computers in a variety of settings including house calls and working in a computer lab or shop
  • Ensure customer satisfaction by advising customers on preventative maintenance and configurations which may impact product performance
  • Use effective, positive interpersonal communication skills

Expected Earnings

According to the U.S. Bureau of Labor Statistics in the 2012-11 Occupational Outlook Handbook, the median hourly wages of computer repairer technician were $18.18. The middle 50 percent earned between $14.17 and $23.20.

Course Schedule

Students may enroll during the fall, spring or summer term provided space is available.$ Students who are eligible to enroll will be given an opportunity to register for one of the open seats during the enrollment period for each term.

  • Full-time classes
  • Day and Evening classes
  • Enrollment is limited to 44 students in each class
Full-Time Program Schedule for (semester) (Hours)
Semester Day Class Evening Class Days
Fall (450 hours) 7:45am – 2:30pm Not Available Monday - Friday
Spring (450 hours) 7:45am – 2:30pm Not Available Monday - Friday
Summer (390 hours) 7:45am – 2:45pm Not Available Monday - Friday

Tools

Quantity

Description

1

1

Small Computer Repair Tool Kit (available in bookstore)

Anti-Static Wrist Strap (available in bookstore)

Cost

3 semesters – 1,290 clock hours - *Tuition will increase every fall semester
*Fall 450 hours $1, 192.00
Spring 450 hours $1,192.00
Summer 390 hours $1,192.00
Tools (estimate) $50.00
Books (estimate) $700.00

Books

Textbooks for this program cost approximately $700.00

 

  1. Discovering Computers 2011 - Living in a Digital World, Shelly-Cashman,(ebook w/access code required)

 

  1. Microsoft Office 2010 - Brief, Labyrinth Learning,(Only Book required)

 

  1. A+ Guide to Managing and Maintaining Your PC 8th Ed, Lab Manual, Andrews, (Bundle: ebook w/access code and Lab Manual required).

 

  1. Network+ Guide to Networks 6th Ed, Dean ebook and Lab Manual required

Curriculum

First Semester

Module 1: Discovering Computers

Module 2: Microsoft Office Applications

Module 3: Introduction to A+ Essentials-801

Second Semester

Module 3: A+ Essentials-801 (continued)

Module 4: A+ Practical Applications-802

 

Third Semester

Module 5: Network+N 10-005

Career Opportunities

Computer Hardware Technician
Computer Technology Specialist
Information Processing Technician
Microcomputer Specialist
Networking Specialist
Technology Instructor
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