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Faculty Frequently Asked Questions

Student FAQ's                                   Logon   Access my course   About eLearn  HELP             Respondus LockDown Browser Quick Start PDF Help

How do I logon?

  1. Students can logon Directly through eLearn
  • User Name = First Initial + Last Name + two digit month and two digit day of birth (mmdd) 
    Password =   6 digit birth date (mmddyy)
    Example:
            John Kevin Doe born August 23, 1980
    1. username jdoe0823   (note all lower case)
    2. password 082380 
  • Presentation - How to logon (pdf)

When can I access my course?

  1. Students are enrolled into eLearn courses the first day semester classes begin.
  2. Students who enroll late must wait up to 2 business days to be enrolled.  If you are not able to access your course after 2 business days contact eLearn Help at (888) 298 - 8566.

How do I learn about eLearn?

  1. Orientations to Online Learning Schedule  Summer 09
  2. How to use eLearn

 
Help - 24 / 7 help desk (888) 298-8566

Student Frequently Asked Questions

 

Faculty FAQ's                           Logon  Courses populated  Move content to live shell  About eLearn  HELP     Respondus LockDown Browser Quick Start PDF Help

Do I need to request a course shell to have access to my online course sites?

  1. No.
  1. In 2008/09 you will only need to request a course shell at the beginning of the semester if you
    1. need a new Master course site OR
    2. two or more course sections combined for the semester OR
    3. need other instructors enrolled into your course site. Be sure to tell us what type of access they should be assigned.
  2. If you need any of these things, complete the eLearn Course Request Form found under Quick Links of the Course Home Page of Instructor elearn Tips and Help
  3. Please use a separate form for Master Shell and Delivery Shell

How do I logon?

  1. Directly through eLearn (http://elearn.chattanoogastate.edu) using your assigned username and password

When will students be populated/enrolled into my course?

  1. Students are enrolled daily based upon the latest information from Banner and are visible in the Classlist section of your course. However, students cannot view the course prior to the designated start/active date. Access is not available for students until the first day of the semester.
  2. Students who enroll late may have to wait 48 hours to be enrolled.

How will my course content get into my live course shell?

  1. With eLearn, all course content is managed by the faculty member. You have complete control over managing the course content and can selectively move content (discussion topics, files, etc.) to and from live course shells and master course shells.

How do I learn about eLearn?

  1. CDE offers training throughout the year check the faculty eLearn training schedule for dates/times
  2. Check / sign up with Mark Lander mark.lander@chattanoogastate.edu or 423-697-3231
  3. Additional assistance can be found in the eLearn Tips and Help course under the Department of CDE off your eLearn Home Page
Help - 24/7 help desk (888) 298-8566

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