INSTRUCTIONS TO PAY YOUR FEES/TUITION OR ENROLL IN THE DEFERRED PAYMENT PLAN

Schedule Confirmation is a NEW part of the Fee Payment Process!  When you have paid your fees/tuition in full or have enrolled in the Deferred Fee Payment Plan, you will automatically be confirmed for next semester’s classes.

Optional Instructions to Print or Go directly to your Student Account by Following Step#1

  1.  Click on “Log On Banner”.
  2.  Click on “Enter Secure Area”.
  3.  Sign into Banner Self-Service

    - User ID = Banner ID number

    - Password = Birth date (mmddyy) or students choice

    - Click “Log-In”
  4. Click on “Student and Financial Aid”.
  5. Click on “Student Account”.
  6. Click on “Account Summary by Term/Confirm Enrollment/Credit Card Payment”.
  7. Select Term and click "Submit".
  8. A summary of your accounts appears on the screen. Click on “Yes, I will attend" to confirm you enrollment.
  9. The student will be taken to Authorized Users where they will enter their Student ID and password. (Same as above #3)

    INSTRUCTIONS FOR ENROLLING IN THE DEFERRED PAYMENT LOAN OR MAKING A PAYMENT
     
  10.  From the Home Page of Student Suite

    - For students paying full tuition or making payments on past due accounts.

    Click on the “Payment” box and then click Pay
    -or -
    “Make a Payment” and then click “Pay”

    **Please skip to Step 3 if the student is not doing the Deferred Fee Payment Plan**

    - For Deferred Fee Payment Plan, click on the "Payment Plan" box.  Self-Service will prompt the student to "Sign Up for a New Payment Plan" or View Completed Payment Plan".

    i. You will be required to select one (1) of two options from the drop-down menu: Click either “Deferred Fee Payment Plan”  students or “Deferred Fee Payment Plan for Tennessee Technology Center” students and click “Select”. The details of the plan are displayed for the student to review. Click “Continue”.

    ii. The Budget Worksheet is displayed. The total charges (tuition/fees) are shown and a down payment box is displayed. The amount shown in this field is 50% of the total tuition/fees. This is the minimum amount a student is allowed to pay in order to be set up on the Deferred Fee Payment Plan. The student may choose to pay more than the minimum due of 50% by entering a different amount in the down payment field, less the $25.00 fee. Click “Display Payment Schedule”.

    iii. The schedule that appears will show the 50% due today or the amount entered by the student, along with the $25.00 set-up fee and the next two payment dates and amounts due on those dates. Select “No, I don’t wish to schedule installment payments I will pay each installment on or before its due date.” Click “Continue”.
  11.  Select the “Payment Method” by clicking on the drop down menu, then click “Continue or Go”. Students may pay using their checking/savings accounts and by Visa, MasterCard, and Discover .
  12.  Fill in the information required for the payment method selected. (This window will be different depending on the type of payment selected). NOTE: If the student selects to use their bank account they will be required to sign an ACH Agreement the first time they use this payment method. This is done by entering the last four digits of their Banner/Student ID number in the Agreement window. Click “Continue”.
  13.  Fill in the amount to be paid. This should be the full amount of tuition unless student is choosing to be set-up on Chattanooga State’s Deferred Fee Payment Plan or if they are making payments on a past due balance. Self-Service provides a “Memo” field to the student to enter any text of their choice. Click “Continue”.
  14. When the student selects to use their bank account they will be required to sign an ACH Agreement the first time they use this payment method. This is done by entering the last four digits of their Banner/Student ID number in the Agreement window. Then click “I Agree”. The Payment Confirmation window appears allowing the student to verify the payment information they have entered.
  15. The payment has been submitted and a “Confirmation Page” appears with a confirmation number for the student to print and keep for their records and an email will be sent to the student.
  16.  Should you encounter difficulty with payment processing, please call the Bursar’s Office – 423-697-4732.
  17. Don’t forget to “EXIT from your account” and then “close the Student Suite Payment area” before leaving your computer. This is done for the security of your personal information.
STOPPING PAYMENT ON A CHECK DOES NOT CONSTITUTE PROPER WITHDRAWAL. A $30.00 fee will be charged for each returned checks.

“Chattanooga State will begin processing paper checks electronically effective July 19, 2007. If you deliver a check in-person or mail it to the college, your paper check will be converted to an electronic Automated Clearing House (ACH) transaction. For your reconciliation purposes, these checks will now appear on your monthly bank statement as an Electronic Debit. If for any reason you do not wish your check to be converted to an electronic debit, please send your payment to the address noted above, with notification that you do not want your check processed electronically.”

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