Frequently Asked Questions

  1. What are the hours that I can pay my tuition at the main campus or at one of the off-site campus locations?
  2. What is the fee cost per credit hour for the academic year?
  3. Are there any additional costs for RODP?
  4. What method(s) can I use to pay my tuition/fees?
  5. Can I view my account on line?
  6. Does Chattanooga State offer any type of payment plan for my tuition/fees?
  7. Is there a calendar that lists the deadlines in order to drop a class and get a refund?
  8. Can my parent or guardian make a payment for me?
  9. If a refund is determined to be credited back to me, what is the procedure to receive that refund?
  10. How can I make sure my class schedule is confirmed?

Answers

  1. What are the hours that I can pay my tuition at the main campus or at one of the off-site campus locations?


    Bursar's...Student Accounts Hours Of Operation

    (Office Phone Numbers):
    Main Campus (423-697-4732)
    Monday-Wednesday7:30 am to 5:30 pm
    Thursday...7:30 am to 12:30 pm
    Friday7:30 am to 4:30 pm


    Dayton Site (423-365-5010)
    Monday-Thursday7:30 am to 5:30 pm
    Friday7:30 am to 2:00 pm


    East Campus (423-697-4797)
    Monday-Thursday8:00 am to 5:30 p.m.
    Friday8:00 am to 5:30 pm


    Eastgate Town Center Site (423-468-1140)
    Monday-Thursday8:00 am to 5:30 p.m.
    Friday8:00 am to 3:00 pm


    Kimball Site (423-837-1327) (Please note Central Standard Time)
    Monday-Thursday7:30 am to 5:30 pm
    Friday7:30 am to 3:30 pm


    Sequatchie/Bledsoe Site (423-554-4027) (Please note Central Standard Time)
    Monday-Thursday8:00 am to 4:30 pm
    Friday8:00 am to 2:00 pm

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  2. What is the fee cost per credit hour for the academic year?
    The Total Per Semester Hour cost is $129.00 for In-State students.


    Out-of-State students pay $401 per credit hour, in addition to the In-State fee.

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  3. Are there any additional costs for RODP?
    RODP Online Degree Fee is an additional $52.00 per credit hour.  RODP Fees DO NOT cap at 12 hours.

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  4. What method(s) can I use to pay my tuition/fees?
    The Bursars Office accepts a number of methods of payment Online. Students may charge via the Web with Visa, MasterCard or Discover.  Pay Online via Webcheck, which enables you to pay with your checking or savings account.  Pay Online with an Installment Plan by enrolling in the Deferred Fee Payment Plan.  All your payments can be made Online!


    Students also have the option to Pay by Check via Mail. Payments by mail must be received in the Bursars office no later than the payment due date, regardless of postmark date. All checks should be made payable to Chattanooga State Community College and include your name and your student ID number or your social security number. Do Not Send Cash.


    Please go to our Payment Options  for instructions and links for payments.

    Chattanooga State began processing paper checks electronically effective July 19, 2007. If you deliver a check in-person or mail it to the college, your paper check will be converted to an electronic Automated Clearing House (ACH) transaction. For your reconciliation purposes, these checks will now appear on your monthly bank statement as an Electronic Debit. If for any reason you do not wish your check to be converted to an electronic debit, please send your payment to the address noted above, with notification that you do not want your check processed electronically.

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  5. Can I view my account online?
    Yes, students may view their account via TigerWeb Self Service, located on the Bursars Web site.

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  6. Does Chattanooga State offer any type of payment plan for my tuition/fees?
    Yes, we offer an Installment Plan.  Students have the option to sign up for the Deferred Fee Payment Plan Online and also to make all these payments via the Web or they can sign up at any Chattanooga State campus.  To take advantage of the Deferred Fee Payment Plan you MUST enroll in the plan online or in person before making your first payment.

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    Chattanooga State offers an easy payment plan of three installments during the semester. To take advantage of the Deferred Fee Payment Plan you MUST enroll in the plan online or in person before making your first payment.  One-half (50%) of all the fees are due at the time of registration.  25% is due 30 days later, and the final payment is due 30 days after the second payment. There is a $25 initial setup fee and a late fee of $25 for each late payment. The payment due dates will be published each semester via the Bursar's Web site. All Installment Payments can be made via the Web or at any campus site. The remaining two Installment Payments may also be paid Online or in person at any of our campus sites. Check our Deferred Fee Payment Plan for more information or contact the Bursars Office at (423) 697-4732.

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  7. Is there a calendar that lists the deadlines in order to drop a class and get a refund?
    Yes, for more information view the Refund Policy.

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  8. Can my parent or guardian make a payment for me?
    Yes, a student can set up one or multiple authorized users on their Student Account Profile.

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  9. If a refund is determined to be credited back to me, what is the procedure to receive that refund?

    All refunds, including financial aid, will be mailed. Please notify Admissions or the Registrar of any address/mailing changes. 


    Refund percentages are based on billable hours, not amounts paid. Students who officially withdraw from school entirely, full-time students who drop to part-time or part-time students who drop one or more classes may be entitled to a refund. If a student receives any financial aid, refunds will first be credited to the appropriate source. No refunds will be issued until the end of the refund period. Stopping payment on a check does not constitute proper withdrawal or a refund of fees paid.  (A $30.00 fee will be charged for each returned checks.)  For further information please go to the Refund Policy.

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  10. How can I make sure my class schedule is confirmed?

    TO KEEP YOUR CLASS SCHEDULE, YOU MUST CONFIRM THAT YOU WILL ATTEND.

    A confirmation number ensures you have successfully enrolled in classes and your fees are paid.

    CONFIRM BY USING ESTIMATED FINANCIAL AID - You must confirm you will attend even if fees are paid in full by financial aid, loans, and/or scholarships.  Your balance after financial aid is credited must be ZERO or a negative balance before you can confirm and receive a confirmation number.  Financial Aid Students - See Financial Aid Website for steps to confirm using estimated financial aid.

    CONFIRM BY PAYING YOUR FEES - If you owe a balance, you will directed to a secure payment site to make payment or enroll in the Deferred Fee Payment Plan.  Note:  Enrollment in the Deferred Fee Payment Plan requires a minimum initial payment, plus an enrollment fee.  Further information on how to enroll in the Deferred Fee Payment Plan can be found of the Bursar's website.

    You must confirm even if your fees will be paid in full by financial aid, loans, scholarships, third party, or other credits.

    Failure to complete the confirmation process will result in your registration cancellation!  Don't let this happen to you!

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