FREQUENTLY ASKED QUESTIONS

Answers

  1. What are the hours that I can pay my tuition at the main campus or at one of the off-site campus locations?
    BURSAR’S…STUDENT ACCOUNTS…HOURS OF OPERATION
    (Office Phone Numbers):
    Main Campus (423-697-4732)
    Monday-Thursday…7:30 am to 5:30 pm
    Friday…7:30 am to 4:30 pm

    Dayton Site (423-365-5010)
    Monday-Thursday…7:30 am to 5:30 pm
    Friday…7:30 am to 2:00 pm

    East Campus (423-697-4797)
    Monday-Thursday…8:00 am to 5:30 p.m.
    Friday…8:00 am to 5:30 pm

    Kimball Site (423-837-1327) (Please note…Central Standard Time)
    Monday-Thursday…7:30 am to 5:30 pm
    Friday…7:30 am to 3:30 pm

    Sequatchie/Bledsoe Site (423-554-4027) (Please note…Central Standard Time)
    Monday-Thursday…8:00 am to 4:30 pm
    Friday…8:00 am to 2:00 pm
  2. What is the fee cost per credit hour for the 2007-2008 academic year?
    The Total Per Semester Hour cost is $101.00 for In-State students.
    Out-of-State students pay $306 per credit hour, in addition to the In-State fee.
  3. Are there any additional costs for ROPD?
    RODP Online Degree Fee is an additional $40.00 per credit hour.
    RODP Fees DO NOT cap at 12 hours.
  4. What method(s) can I use to pay my tuition/fees?
    Effective August 1st    , the Bursar’s Office accepts a number of methods of payment Online. Students may charge via the Web with MasterCard, Visa, or Discover. NEW this Fall is Webcheck, which enables you to pay with your checking or savings account. ALSO NEW this Fall is also the opportunity to pay Online with an Installment Plan by enrolling in the Deferred Fee Payment Plan and to make all payments Online.


    5. Students also have the option to Pay by Check via Mail. Payments by mail must be received in the Bursar’s office no later than the payment due date, regardless of postmark date. All checks should be made payable to Chattanooga State Technical Community College and include your name and your student ID number or your social security number. DO NOT SEND CASH.

    Please go to our Student Accounts payment area for instructions and links for payments.

    “Chattanooga State will begin processing paper checks electronically effective July 19, 2007. If you deliver a check in-person or mail it to the college, your paper check will be converted to an electronic Automated Clearing House (ACH) transaction. For your reconciliation purposes, these checks will now appear on your monthly bank statement as an Electronic Debit. If for any reason you do not wish your check to be converted to an electronic debit, please send your payment to the address noted above, with notification that you do not want your check processed electronically.”

  5. Can I view my account online?
    Yes, effective August 1st students may view their “Student Account Summary” via Banner Self Service, located on the Bursar’s Web site.
  6. Does CSTCC offer any type of payment plan for my tuition/fees?
    Yes, we have offered an Installment Plan in past semesters and NEW this Fall is the ability to sign up for the Deferred Fee Payment Plan Online and also to make all these payments via the Web.

    Chattanooga State offers an easy payment plan of three installments during the semester. One-half of all the fees (50%) are due at the time of registration, 25% is due 30 days later, and the final payment is due 30 days after the second payment. There is a $25 initial setup fee and a late fee of $25 for each late payment. The payment due dates will be published each semester via the Web. All Installment Payments can be made via the Web or at any campus site. The remaining two Installment Payments may also be paid Online or in person at any of our campus sites. Check Online for more information or contact the Bursar’s Office at (423) 697-4732.
  7. Is there a calendar that lists the deadlines in order to drop a class and get a refund?
    Yes, for more information view the Refund Policy.
  8. Can my parent or guardian make a payment for me?
    Yes, a student can set up one or multiple authorized users on their Student Accounts.
  9. If a refund is determined to be credited back to me, what is the procedure to receive that refund?

    All refunds, including financial aid, will be mailed.     Please notify Admissions or the Registrar of any address/mailing changes.

    10.  
    Refund percentages are based on billable hours, not amounts paid. Students who officially withdraw from school entirely, full-time students who drop to part-time or part-time students who drop one or more classes may be entitled to a refund. If a student receives any financial aid, refunds will first be credited to the appropriate source. No refunds will be issued until the end of the refund period. STOPPING PAYMENT ON A CHECK DOES NOT CONSTITUTE PROPER WITHDRAWAL OR A REFUND OF FEES PAID. (A $30.00 fee will be charged for each returned checks.)
     
  10. How can I make sure my class schedule is confirmed?
    Schedule Confirmation is a NEW part of the Fee Payment Process! When you have paid your fees/tuition in full or have enrolled in the Deferred Fee Payment Plan, you will automatically be confirmed for next semester’s classes. Should you have any questions in regards to your financial aid funding, please access the Financial Aid website for further information. Failure to complete the confirmation process will result in your registration cancellation! Don’t let this happen to you!

For further information please go to Refund Policies.

 

Page last modified on Thursday, April 24, 2008 at 1:23:01 PM