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Information Technology
Responsible Use Policy

  1. Introduction
  2. Existing College Policies and Regulations
  3. Definitions
  4. Ethical Behavior and Rights
  5. Copyrights
  6. General Responsibilities
  7. External Networks
  8. Privacy Considerations
  9. Electronic Mail
  10. World Wide Web Pages
  11. Sanctions
  12. Disclaimer

Information Technology Responsible Use Policy

1. Introduction

This document constitutes the policy for the management of all computers, computer-based networks and all related equipment made available by the College. The policy reflects the ethical principles of the College community and indicates, in general, the privileges and responsibilities of those using College computing and networking resources. Because some networks operate in environments in which specific items in this policy do not apply, system administrators are permitted, with prior approval of the Technology Advisory Committee, to create written policies that are at variance with this one, as long as the principles related to legal use and institutional purposes are preserved. In such cases, it is the responsibility of system administrators to make relevant variances known to their users.

This document informs all users of the policies set forth by the College, in compliance with the Tennessee Board of Regents, the State of Tennessee, and the Federal government.

2. Existing College Policies and Regulations

This policy is intended to be an addition to existing College policies and regulations and does not alter or modify any existing College policy or regulation.

3. Definitions

The following terms shall have the following meanings when used in this document.

Administrator The person having executive authority over one or more computing resource.   Central Computing Resource Computers and peripherals purchased, maintained and operated by the Department of Computer Services and Telecommunications made available to the College community.   Communications System Any College voice, video, or data network and the components of such networks.   Computer Account Upon approval, computer account codes (called user IDs) that provide access to computer networks are made available to faculty, retired faculty and staff to assist them in carrying out the instructional, research, and administrative goals of the College. Upon request of a faculty member, computer accounts may be made available to currently registered students for the completion of their course requirements. Other persons may qualify for public service or guest accounts on a particular system with approval of the administrator and if such use does not exceed 5% of resources used on that system.   Data Owner The individual or unit that can authorize access to information, data, or software and that is responsible for the integrity and accuracy of that information, data, or software.   Departmental Computing Resource Computers and peripherals purchased by an institutional unit primarily for the use of personnel within that entity.   Individual Computing Resource All computers and peripherals purchased by the institutional units, primarily for the use of an individual member of that unit and computers personally owned by faculty, staff or students which use College resources on-campus and/or off-campus.   Networked Computing Resource All computers and peripherals connected to any College network.   Shared Computing Resource Computers and associated peripherals that are commonly used simultaneously by more than one person.   System Administrator The person or group who has system privileges and is responsible for the operation and security of one or more networked computing resources.   Unit The individual, group or organization responsible for performing a function within the College community. User Any individual who has access to a computing and computer-based network resource.

4. Ethical Behavior and Rights

The College by its very nature values openness and promotes access to a wide range of information. Campus information systems have been designed to be as open as possible, and as such the College insists on responsible use of these systems. The use of computers, computer-based networks, and electronic information is essential for research, instruction and administration within the academic community. Because the electronic environment is easily disrupted and electronic information is readily reproduced, respect for the work and rights of others is especially important.

Any intentional behavior with respect to the electronic environment that interferes with the mission or activities of the College or members of the College community will be regarded as unethical and may lead to disciplinary action under standard College rules.

Users have the right to free inquiry and expression consonant with the purposes of the College. Users have the right to keep certain data reasonably confidential, such as electronic mail correspondence and data files. However, they must recognize that data storage and communications are not perfectly secure. There are software and physical limitations that can compromise security.

5. Copyrights

Chattanooga State expects that its personnel will abide by the policies set forth by the College, in compliance with the Tennessee Board of Regents' policies, and the laws of the state of Tennessee and the Federal government. Additionally, the College supports the guidelines on fair use published by The Conference on Fair Use (CONFU) in November 1998.

Software available on computers and networks is not to be copied except as permitted by the applicable software license. The College adheres to the EDUCOM Code of Software and Intellectual Rights:

"Respect for intellectual labor and creativity is vital to academic discourse and enterprise. This principal applies to works of all authors and publishers in all media. It encompasses respect for the right to acknowledgment, right to privacy, and right to determine the form, manner, and terms of publication and distribution. Because electronic information is volatile and easily reproduces, respect for the work and personal expression of others is especially critical in computer environments. Violations of authorial integrity, including plagiarism, invasion of privacy, unauthorized access, and trade secret and copyright violations, may be grounds for sanctions against members of the academic community."

Quoted from: Using Software: A Guide to the Ethical and Legal Use of Software for Members of the Academic Community, EDUCOM (January 1992), p.3.

6. General Responsibilities

If you use the College's computing and/or computer-based network resources or facilities, you have the following responsibilities:

Use the College's computing facilities and information resources, including hardware, software, networks and computer accounts, responsibly and appropriately, respecting the rights of other computing users and respecting all contractual and license agreements.

Use only those computers and computer accounts for which you have authorization.

Be responsible for all use of your accounts and for protecting each account's password. In other words, do not share computer accounts. If someone else learns your password, you must change it.

Report unauthorized use of your accounts to your project director, instructor, supervisor, system administrator or other appropriate College authority.

Take reasonable and appropriate steps to see that all hardware and software license agreements are faithfully executed on any system, network or server that you operate.

Do not misuse computing, computer-based networks and/or information resources and privileges associated with their use by any of the following:

attempting to modify or remove computer equipment, software, or peripherals without proper authorization

• accessing computers, computer software, computer data or information, or networks without proper authorization, regardless of whether the computer, software, data, information, or network in question is owned by the College (That is, if you abuse the networks to which the College belongs or the computers at other sites connected to those networks, the College will treat this matter as an abuse of your College computing privileges.)

• circumventing or attempting to circumvent normal resource limits, logon procedures, and security regulations.

• using computing facilities, computer accounts, or computer data for purposes other than those for which they were intended or authorized

• sending any fraudulent electronic transmission, including but not limited to fraudulent requests for confidential information

• violating any software license agreement or copyright, including copying or redistributing copyrighted computer software, data, or reports without proper, recorded authorization

• violating the property rights of copyright holders who are in possession of computer-generated data, reports, or software

• using the College's computing resources to harass or threaten other individuals

• taking advantage of another user's naivete or negligence to gain access to any computer account, data, software, or file that is not your own and for which you have not received explicit authorization to access

• physically interfering with other users' access to the College's computing facilities

• encroaching on others' use of the College's computers (e.g., disrupting others' computer use by excessive game playing; by sending excessive messages, either locally or off-campus [including but not limited to electronic chain letters]; printing excessive copies of documents, files, data, or programs; modifying system facilities, operating systems, or disk partitions; attempting to crash or tie up a College computer; damaging or vandalizing College computing facilities, equipment, software, or computer files)

• disclosing or removing proprietary information, software, printed output or magnetic media without the explicit permission of the owner

reading other users' data, information, files, or programs on a display screen, as printed output, or via electronic means, without the owner's explicit permission

• posting or sending obscene, pornographic, sexually explicit, or offensive material

• posting or sending material that is contrary to the mission or values of the College

• intentional or negligent distribution of computer viruses

using computing and computer-based networks for commercial purposes

7. External Networks

Members of the College community who use networks, facilities, or computers not owned by the College shall adhere to this Policy and all policies and procedures established by the administrators of non-College networks, facilities, or computers they use (policies and procedures can usually be obtained from the network information center of the network in question). Whether or not an external policy exists, the College Policy shall remain in effect and shall be adhered to by members of the College community at all times.

8. Privacy Considerations

In an operational sense, files in your account and data on the network are regarded as private: that is, employees of the College do not routinely took at this information. However, the College reserves the right to view or scan any file or software stored on College systems or transmitted over College networks, and may do so periodically to verify that software and hardware are working correctly, to look for particular kinds of data or software (such as computer viruses), or to audit the use of College resources. Violations of policy that come to the College's attention during these and other activities will be acted upon.

Your data on College computing systems may be copied to backup tapes periodically. The College makes reasonable efforts to maintain confidentiality, but if you wish to ensure confidentiality, you are advised to encrypt your data. Although you may use encryption software, you are responsible for remembering your encryption keys; once your data is encrypted, the College will be unable to help you recover it should you forget or lose the key used to encrypt your data.

When sources outside the College request an inspection and/or examination of any College owned or operated communications system, computing resource, and/or files or information contained therein, the College will treat information as confidential unless any one or more of the following conditions exist:

• When approved by the appropriate College official(s) or the head of the Department to which the request is directed

• When authorized by the owner(s) of the information

• When required by federal, state, or local law

• When required by a valid subpoena or court order

Note: When notice is required by law, court order, or subpoena, computer users will receive prior notice of such disclosures (viewing information in the course of normal system maintenance does not constitute disclosure).

9. Electronic Mail (e-mail)

Although it is not the policy of Chattanooga State to monitor electronic mail communications, Chattanooga State's employees should be aware that such correspondence may be a public record under the public records law and may be subject to public inspection under section 6 of this act. An understanding of the characteristics that distinguish electronic mail as a communication medium should guide the College's electronic mail users.

Email Backups. E-mail systems and systems involved in the transmission and storage of e-mail messages are usually "backed up" by systems administration on a routine basis. This process results in copying data, such as the content of an e-mail message, onto storage media that may be retained for periods of time and in locations unknown to the sender or recipient of a message. It should be assumed that backup copies of e-mail messages exist and can be retrieved, even though the sender or recipient has discarded his/her copy of a message.

Passwording E-mail Accounts. While password protecting an individual's e-mail account may be considered beyond usual measures taken to protect access to paper records and telephones, it does not confer a special status on e-mail records with respect to applicability of laws, policies and practices.

Network and Systems Monitoring. In the course of their work, system administrators or their designees may monitor the network or e-mail system. Therefore, these individuals during the performance of their duties may see the content of e-mail messages.

Users may be liable for all e-mail originating from the user's account. Therefore:

    • Forgery or attempted forgery of e-mail messages is prohibited.
    • Attempts to read, delete, copy or modify the e-mail of other users are prohibited.
    • Sending or attempts to send harassing, obscene and/or other threatening e-mail to another user is prohibited.
    • Sending or attempts to send unsolicited junk mail, "for-profit" messages or chain letters are prohibited.
    • Flooding or attempts to flood a user's mailbox is prohibited.

You should be aware that electronic mail and messages sent through computer networks, including the Internet, may not remain confidential while in transit or on the destination computer system.

10. World Wide Home Pages

In order to encourage mutual sharing of information, creativity, diversity, and technical knowledge within the campus community and beyond, the College offers to authorized users of computing resources the use of its facilities for publishing information on the World Wide Web. Certain restrictions as to platforms available for WWW publishing and resources allotted may be necessary due to system limitations.

Publishers of Web pages must avoid the use of inflammatory or offensive language and symbols in their individual home pages. Due to the public nature of Web publishing, and the increasing number of K- 12 students who are accessing it, individual home pages must not contain violent or prurient material, or provide links to sites that contain such material.

Standards

• Maintain the highest standards of quality possible that will enhance the image of Chattanooga State.

• Comply with all Chattanooga State policies and procedures as well as state and federal laws concerning appropriate use of computers and computer networks.

• Do not use college resources for commercial gain.

• Do not use college resources to advertise non-college-related functions.

The following must not appear on any of Chattanooga State's Web pages:

• Obscene pictures or profanity.

• Links to items of an obscene/profane nature.

• Illegal use of college resources.

• Copyrighted materials.

Because individual home pages are the intellectual property of the individual, publishers of home pages must refrain from representing their pages as an official College publication. Use of College insignia or logos is specifically prohibited.

Individual home pages are subject to all applicable provisions contained in this Policy and/or other applicable institutional policies.

The College may provide resources for WWW pages, but it takes no responsibility for the individual opinions expressed therein. However, it reserves the right to monitor content and to terminate access to any pages which are not in compliance with this policy.

11. Sanctions

Violations of this Policy shall subject users to the regular disciplinary processes and procedures of the College for students, staff, administrators, and faculty and may result in loss of their computing privileges.

Illegal acts involving College computing resources may also subject violators to prosecution by local, state, and/or federal authorities.

12. Disclaimer

As part of the services available through the College's campus network, access is provided to a large number of conferences, lists, bulletin boards, and Internet information sources. These materials are not affiliated with, endorsed by, edited by, or reviewed by the College, and the College takes no responsibility for the truth or accuracy of the content found within these information sources. Moreover, some of these sources may contain  material that is offensive or objectionable to some users.


Contact Webmaster for questions/notifications of claimed infringement regarding the Digital Millennium Copyright Act.
Chattanooga State Technical Community College, 4501 Amnicola Highway Chattanooga, Tennessee 37406-1097, (423) 697-4404 or 1-866-547-3733